Web Dashboard : Live Monitoring & System Overview

In the new web dashboard Live Monitoring and System Overview go hand in hand.  Below we will explain the different parts of these sections and how to use them.

 

 

1. Performance

These graphs represent the CPU and memory consumption of the management server which you are connected to.

 

2. Live Monitoring

As admins knowing if your cameras and recording servers are disconnected or not providing video is of the greatest importance.  That is why we intentionally placed the live monitoring tile in the upper left hand corner of the dashboard where your eye naturally lands.

The web dashboard also uses color to identify events that require your attention.  In the Live Monitoring section you will notice that tiles which require your attention are highlighted in red, tiles in yellow are proactive alerts and finally those tiles which are informational only are in blue.

Live Monitoring on the web dashboard functions just like our current local dashboard on the Boring Client and if you have set up Live Monitoring in the past all your current settings will carry over without any user intervention.

 

Critical Cameras

Critical Camera Mode used to be a site wide setting for sending only the most important camera not providing video notifications.  We still have that feature, if you choose to enable it, but we have also enabled the ability to elect cameras as critical without affecting your current notification settings.  This critical tag is used throughout the new web dashboard to call out more important cameras so that you can focus on those that need your attention first.

 

In the Live Monitoring section there is now an additional tile calling out the critical cameras not providing video separately from the rest.  Clicking on the number will bring up a modal which will provide further detail on the cameras.

 

 

To tag cameras as critical

• head over to the hardware tab
• select the cameras that have a higher SLA
• click Enable Critical.

 

3. System Overview 

This section will provide you additional metrics as well as some new proactive alerts which we think you will love.

 

The basics

• Technically part of Live Monitoring the below will change in real time with the health of the system.
  • The number of recorders started
  • The number of cameras providing video
• Informational
  • The total number of recording servers
  • The total number of recording hardware
  • The total number of recording cameras

Storage configuration above disk capacity

For some background Milestone has admins create storage configurations which are logical containers that live on top of your server's physical storage, NAS, SAN, etc.  A storage configuration is set manually by the admin and Milestone has no visibility to the underlying infrastructure.  This then leads to errors in configuration and potential loss of video.

This new proactive alert looks at the size or your manually set storage configuration, compares it to the total size of the associated physical storage and alerts you if the storage configuration is set to be larger than the total size of the associated infrastructure.

This alert is in yellow and shown underneath the number of started recording servers.  You can click on the number for the details of the storage configurations.

 

Flapping cameras

We have a great explanation of the flapping camera feature on our blog.  You can find this proactive alert right under the cameras providing video metric. Clicking on the number shows a window with the details of the potentially flapping cameras.

 

 

Maintenance Mode

Maintenance mode is a great feature used to reduce the amount of notifications you receive for cameras you already know are a problem or scheduled for those times where you are performing recurring maintenance on your VMS.  Check out this KB for more information about Maintenance Mode.

The web dashboard will now clearly show the recording servers and devices that have been set into maintenance mode. Clicking on the phrase X in maintenance shows a window with the details of the cameras set to maintenance mode.