I am getting the error “Unable to connect to BoringAPI…” on login, how can I troubleshoot this?

This error message can pop up for a couple of reasons but most are basic connectivity issues. Here are some basic troubleshooting tips to fix this error and log in successfully.  

•  If you are having issues with using Windows Authentication(Current User) on login, make sure that in “IIS Manager” your “Windows Authentication” is enabled for the BoringAPI. 

• Make sure that “BoringLabServices” AppPool is started and running in IIS Manager. If it is not, then you will not be able to connect.