For general troubleshooting, we recommend ensuring that all of the services and components are up and running. Here is a basic list of things to check
- In Services
- Boring Live Monitoring
- Boring Service Host
Boring Services Running
- IIS Manager
- BoringLabService App Pool in Application Pools
BoringLabService App Pool running
- Milestone XProtect
- Milestone XProtect Management Server
- Milestone XProtect Event Server
- Milestone XProtect Recording Server
Milestone XProtect services Running
These not running can cause issues, so make sure that they are running, and you should be smooth sailing!
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