When installing or upgrading the Boring Server, the installer gets stuck on the installation of the .NET prerequisite of 6.0.11 or 6.0.26 with the message:
One or more issues caused the setup to fail. Please fix the issues and then retry setup.
0x8007066 - Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.
Cause:
Milestone has confirmed this to be due to a corrupt installation of .NET 6.0.16, and we have found this to occur occasionally when the user recently upgraded to XProtect 2023R2 or 2023R3.
Fix:
The workaround is reinstalling .NET 6.
Uninstall and Re-install .NET 6 (Note: reboot required)
- Stop all Milestone services on the management server and set them to disabled.
- Open Add/Remove programs
- Uninstall .NET 6.0, including any of the below:
-
- .NET 6.0 Windows Hosting
- .NET 6.0 Runtime
- ASP.NET Core 6.0
-
- Run the Boring Server Complete installer. This will now install .NET 6 as well as the Boring Server.
- Reboot the server
- Once the server restarts set the Milestone services to Automatic and then start them.
- Verify that Milestone starts as expected and that you can log in to the Milestone management client.
- Verify you can log in to Boring Toolbox after installation is complete.
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